Terms & Conditions

General

These Terms and Conditions apply to all visitors and users of FLOREtreeD website, www.floretreed.com (“the Site”) and govern the use of the Site. By accessing or using the Site in any manner, all users and visitors agree to be bound by these Terms and Conditions.

Terms of sale

By ordering and paying for an item from the Site, you are making an offer to purchase that item, which offer is subject to the following terms and conditions and availability.

By ordering and paying for an item from the Site, users acknowledge that they are the holder of a valid credit card or debit card issued by a bank acceptable to FLOREtreeD. FLOREtreeD reserves the right to reject any offer made by a user. If an offer is accepted by FLOREtreeD, the user will receive email confirmation that the offer has been accepted and that the order has been processed. In placing an order, the user undertakes that all personal information and details are true and accurate and that the user is authorised to pay for the item(s) subject to the order using the relevant credit card/debit card and that there are sufficient funds in the relevant account to cover the cost of the order.

Shipping

Once the order is placed, an email will be sent to confirm the purchase. Shipping days and costs depends on your delivery choice and detailed at the time of confirming the purchase so that it is always approved by the customer before confirming the payment.

Returns


In case of return of the product for any reason, it can be sent back to FLOREtreeD taking care of the shipping costs, the cost of the product will instead be reimbursed or a new product can be purchased according to the customer’s choice as soon as FLOREtreeD has received the product.